Thanks for shopping at skinosm.com.
**Most of our products ship from within USA via USPS, However there may be some instances where they ship directly from our manufacturer**
**We are not responsible for incorrect addresses. Address changes are not possible after the order has been placed**Do you ship to my country?
We ship to: Canada, Australia, United Kingdom, Italy, Singapore, Malaysia, France, and Germany.
Shipping and Handling Policy
- **Health and Beauty** delivery varies between 2-10 days within the USA. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.
- International Orders (outside USA) On orders outside of the USA the items will ship from our overseas warehouse to expedite delivery times. Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by skinosm.com. We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays.
US orders ship by e-packet, which is a US postal service product. US orders usually take between 12 and 20 days to arrive at their destination, but can take longer from time to time.
UK orders ship by e-packet, which is a US postal service product. UK orders usually take between 15 and 35 days to arrive at their destination, but can take longer from time to time.
Australia orders ship by e-packet, which is a US postal service product. AU orders usually take between 12 and 20 days to arrive at their destination, but can take longer from time to time.
Canada orders ship by e-packet, which is a US postal service product. CA orders usually take between 15 and 25 days to arrive at their destination, but can take longer from time to time.
If you are not entirely satisfied with your purchase, we're here to help.
- You have 14 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- Only Items that are damaged or not as described as ordered can be returned.
- Sales on all Health & Beauty products are final. No refunds or exchanges.
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you have any questions on how to return your item to us, contact us at email@example.com.